Check-in Check-out
Check-in time is from 3:00 PM, and check-out is before 11: 00 AM. Let us know your arrival time so everything is ready for you.
If you wish to arrive earlier or leave later, inform us at least 48 hours in advance, and we will do our best to accommodate your schedule. This service is subject to availability and has an additional cost of U$S 15 + VAT per person or we suggest you book an extra night, so you don't have any inconveniences and enjoy your stay.
With your approved reservation, you will receive the data to download the TTlock APP, so upon your arrival, you will have access at the scheduled time to the gate, access door and your apartment.

Rules during your stay
At B612, we want you to feel at home, so we expect you to take care of the apartment as if it were your own.
Power outages or service interruptions are beyond our control, but if they occur, please notify us, and we will resolve them as soon as possible.
Regarding coexistence, we simply ask you to follow the usual community rules: avoid excessive noise early in the morning or late at night, take care of common areas, and respect other tenants. Parties and loud music are strictly prohibited at any time of the day.

If any of these minor rules are violated, B612 reserves the right to evict tenants without prior notice, resulting in the loss of the full payment made and waiving any right to claims. B612 is not responsible for damages caused by misuse, nor for accidents involving personal injuries due to falls, fires, oven burns, etc. (including theft or criminal behavior).

Cleaning services
Stays longer than 4 days include a cleaning service and a change of sheets. If you need an extra sheet change, just let us know the day before and it will have an additional cost U$S 10 + VAT per person.